System components

Terms
The incident draft is a draft of a new message created by an internal user of the system. May contain any information. If there is enough information, the n...
Mon, 9 Nov, 2020 at 6:10 PM
Control Dashboard
Understand the general state of affairs. Assess the timeliness of response to the message. With the help of filters combining the health status o...
Wed, 19 May, 2021 at 11:34 AM
General outlook
See the state of affairs, the timeliness of response to the message. Assess the complexity of the current situation depending on the priority of cases....
Thu, 12 Aug, 2021 at 4:01 PM
Cases
Information about active cases and their distribution by status. Filter selected status items. Open the selected case for further work. Cas...
Thu, 12 Aug, 2021 at 4:59 PM
Latest activity
Capabilities: Recent activity on cases in which the user has access. Reflected user activities in the middle of cases It is possible to see added o...
Thu, 12 Aug, 2021 at 5:03 PM
Secure connection timer (session timer)
The secure connection timer is used to limit the connection time to the server. Time limitation is a common practice and is one of the tools of informat...
Thu, 26 Aug, 2021 at 1:05 PM
Incident import
Import allows you to download your incident register in tabular format.   Preparing the file Before importing, make sure that the file meets the structur...
Wed, 19 May, 2021 at 1:56 PM