Understand the general state of affairs.
Assess the timeliness of response to the message.
With the help of filters combining the health status of the case + priority + status of the case quickly make a triage of messages.
Narrow down problematic or noteworthy cases and move on to working with them.
View recent actions with available cases.
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Modified on: Wed, 19 May, 2021 at 11:34 AM
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