Two-factor authentication via authenticator apps Feature

Security and user experience should always go hand in hand. Previously on our platform, setting up Multi-Factor Authentication (MFA) required users to verify their phone numbers and rely entirely on SMS delivery. While secure, SMS verification can sometimes be delayed due to cellular network issues or external provider outages.

To give your team more flexibility and bulletproof security, we are excited to introduce Two-Factor Authentication (2FA) via Authenticator Apps (TOTP).

What changes? Users can now secure their accounts using standard authenticator apps like Google Authenticator, Authy, or Microsoft Authenticator, offering a faster, offline, and completely SMS-free alternative

Key Improvements

1. Flexible App-Based TOTP Setup

When enabling 2FA, users can simply scan a QR code using their preferred authenticator app to generate secure, time-based verification codes instantly. This eliminates dependencies on external SMS delivery providers and works seamlessly even when offline or travelling without roaming.

By introducing app-based TOTP, we are making account security faster, more reliable, and completely independent of mobile networks. It’s a win-win for both your team's productivity and your organisation's security posture.