Any information which passes through the website or contact center goes directly to the database that belongs to your company.

"Directly" means that it is not registered or stored anywhere else. We only have general data about time and duration of the contact, type and number of the incident, as well as the unique code of the informant.

Also, for information security reasons, we clear the temporary memory (cache) of the web system servers and contact center terminals regularly to exclude the possibility of storing even a bit of confidential information.

We do not have permanent access to the database. When there is a need for maintenance, such access occurs with the company's permission and under the supervision of technical specialists. At the same time, the system logs any data access requests.

Data storage in the company's database is organized under the requirements of the legislation of the relevant jurisdiction.